This Privacy Policy explains how we collect, use, store and share personal information in connection with our property operations, landlord relationships, commercial arrangements and website enquiries.
OG Accommodations Ltd operates residential property through structured commercial arrangements with landlords, property owners and other property partners.
For the purposes of UK data protection law, OG Accomodations Ltd is the data controller responsible for determining how and why personal information is processed.
For privacy-related enquiries, please contact:
Depending on your relationship with us, we may collect information including:
your name;
email address;
telephone number;
residential or business address;
property addresses;
information about properties you own, control or manage;
details of proposed management, lease or operating arrangements;
financial or payment information where required;
correspondence and communication history;
property compliance and certification information;
maintenance, inspection and condition information;
photographs or evidence relating to a property;
contractor, supplier or business-partner information;
information submitted through website forms.
We aim to collect only information reasonably necessary for the purpose for which it is being used.
We may collect information:
directly from you;
through website forms;
by telephone, email or other communications;
through landlords, investors and property partners;
through OG Management Services Ltd or other authorised group companies where appropriate;
through contractors and suppliers;
from publicly available sources where appropriate;
during property onboarding, inspections, maintenance or ongoing management.
We may use personal information to:
respond to enquiries;
assess potential property opportunities;
establish and manage landlord or property-owner relationships;
enter into and administer commercial agreements;
onboard and operate properties;
coordinate property management;
arrange maintenance, inspections and compliance activities;
process payments, invoices or financial records;
communicate with landlords, property owners, contractors and suppliers;
maintain appropriate business and operational records;
meet legal, contractual, regulatory and insurance requirements;
prevent fraud and misuse;
establish, exercise or defend legal claims.
We process personal information where we have a lawful basis to do so.
These may include:
Contract
Where processing is necessary to enter into or perform an agreement with you.
Legal obligation
Where information must be processed to comply with legal, regulatory, tax, accounting, property or other statutory obligations.
Legitimate interests
Where processing is necessary for the legitimate operation and management of our business, provided those interests do not override your rights.
Consent
Where we specifically ask for your consent.
We may share information where necessary with:
OG Management Services Ltd, where it provides management or operational support relating to a property;
OG Sourced Ltd, where sourcing or property-acquisition support is relevant;
contractors and maintenance providers;
professional advisers;
insurers;
accountants;
legal advisers;
software and technology providers;
payment and accounting providers;
public authorities or regulators where legally required.
We only share information where there is a legitimate business or legal reason to do so.
Our website may use forms hosted through our business systems.
Information submitted through these forms may be stored within our CRM or associated business systems and used to respond to enquiries or administer a business relationship.
We do not currently use third-party advertising tracking or marketing pixels.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may vary depending on:
the nature of our relationship;
contractual requirements;
accounting and tax requirements;
property-management obligations;
regulatory requirements;
insurance requirements;
potential legal claims.
Information that is no longer required will be securely deleted, anonymised or otherwise disposed of.
We take reasonable technical and organisational measures to protect personal information against:
unauthorised access;
loss;
misuse;
alteration;
disclosure;
destruction.
Access to personal information is restricted to people and service providers who reasonably require it.
Depending on the circumstances, you may have the right to:
request access to your personal information;
request correction of inaccurate information;
request deletion of information;
request restriction of processing;
object to certain processing;
request transfer of information;
withdraw consent where consent is relied upon.
To exercise any of these rights, please contact:
We may need to verify your identity before responding.
Where appropriate, we may contact landlords, property owners, investors or business contacts regarding relevant property opportunities or services.
Where consent is legally required, we will obtain it before sending marketing communications.
You can ask us to stop sending marketing communications at any time.
If you are concerned about how we handle your personal information, please contact us first at:
You also have the right to raise a complaint with the Information Commissioner's Office.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
We may update this Privacy Policy from time to time to reflect changes to our business, systems, services or legal requirements.
The latest version will be published on our website.